Extended Access Service

What is the Extended Access Service?

The Extended Access Service has more appointments with GPs and Nurses available in Sutton, making it easier for you to get an appointment at a time that suits you, including evenings and weekends.

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When are these appointments available?

Appointments are available from 6.30pm to 8.00pm Monday to Friday and 8.00am–8.00pm, Saturday and Sunday, including bank holidays. Appointments must be booked in advance.

Who can access these appointments?

Anyone registered with a GP practice in Sutton.

How do I book an appointment?

Contact your GP practice in the usual way to request an appointment. If there is no appointment available at your practice, they may offer you an appointment with the Extended Access Service, if this is right for you.

If your practice is closed and you need a GP or Nurse appointment (on weekends only), then please ring 07578 813838 for an appointment. You can also contact the out-of-hours service SELDOC on 020 8693 9066 or NHS 111. They will also be able to book an appointment for you with a GP should your practice be shut and there are no appointments available at the Extended Access Service.

Please note that your consent will be required in order for an appointment to be booked for you.

If urgent care is required please call ‘111’ for further advice. If your need is life threatening, please go to A and E or call 999.

For support with the management of minor ailments, please contact your local pharmacist or visit the NHS Choices website

Will I see my own GP and/or Nurse?

You will be seen by experienced Sutton GPs and Nurses, but it is unlikely that you will be seen by your own GP or Nurse. If you would prefer to see your usual GP or practice Nurse, please book an appointment with your usual practice during their normal opening hours.

Will the GP I see have access to my medical record during my appointment?

Your medical record will, with your consent, be available to the GP or Nurse that sees you, to ensure that they have the information they need to give you the best possible care. Notes of your appointment will be sent back to your own GP practice electronically to ensure that your record is up-to-date. An appointment with this service will be just like an appointment at your own GP practice.

How do I cancel an appointment?

If you need to cancel the appointment, you can contact your own practice when they are opened, however when your practice is closed then please call 07578 813838 between the hours of 6.30pm and 7.45pm Monday to Friday and between the hours of 7.45am and 7.45pm Saturday and Sunday.

Where do I go for my appointment?

The service is located in two GP Surgeries in Sutton:
Robin Hood Lane Health Centre, Robin Hood Ln, Sutton, SM1 2RJ
Wrythe Green Surgery, Wrythe Ln, Carshalton SM5 2RE
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